If you have purchased a campaign that includes photography, a photographer should contact you directly within 3-5 business days of purchasing the campaign.
If you haven’t heard from a photographer, please do the following checks.
1. Check your phone for any missed calls and messages.
2. If it has been more than 3-5 business days, please email firstname.lastname@example.org and we will investigate the delay and have a professional photographer call you as quickly as possible.
Please Note: Some regional and rural areas may experience a delay in receiving a phone call. This may be due to your location and our supplier searching for a suitable photographer.